When a client becomes frustrated during a session, what should the Speech-Language Pathology Assistant do?

When a client becomes frustrated during a session, transitioning to the next task while reporting the issue is a suitable approach because it allows for maintaining the session's flow while acknowledging the client's emotional state. This method can help in two significant ways: first, it serves to minimize the client's frustration by shifting focus from a challenging task to something more manageable. Second, by reporting the issue, the Speech-Language Pathology Assistant ensures that the supervising Speech-Language Pathologist is informed of the challenges faced, which can be beneficial for future sessions and for adjusting therapeutic strategies accordingly.

In contrast to simply taking a break, going to the next task helps keep the momentum of the session while being sensitive to the client’s emotional needs. Stopping the session immediately could lead to an abrupt end that may leave the client feeling disheartened. Encouraging the client to continue without recognizing their frustration might exacerbate their feelings of frustration and diminish their motivation for the session. Thus, balancing responsiveness to the client’s feelings with an efficient use of time and resources is key in an effective therapy session.